Account & Data Deletion

VenueLedger

You can request deletion of your VenueLedger account, or your entire organisation's data, at any time. Because expense and petty-cash records are shared across your organisation's team (approvers, admins, and finance), deletion is handled by our team rather than as a fully automated in-app action — this also lets us apply any accounting-record retention your organisation is legally required to keep before we erase the rest.

How to request deletion

  1. Email support@stallions.tech from the address associated with your VenueLedger account.
  2. Tell us whether you want just your own user account removed, or your whole organisation's data deleted.
  3. We'll verify the request and confirm back to you by email, then complete it within 30 days.

Email us to request deletion

Deletion is permanent. Once we act on your request, your account and the data described below cannot be recovered.

What gets deleted

Deleting your account Your name, email, login credentials, and device sign-in tokens are permanently removed. Expense and petty-cash records you submitted remain in your organisation's ledger — the same way a paper receipt stays in a filing cabinet after the person who filed it leaves — but are no longer linked to a live user account.
Deleting your organisation All of the above, plus every venue, ledger, expense, petty-cash transaction, receipt image, and audit record belonging to your organisation.
Retained regardless Where applicable law requires financial records to be kept for a minimum period (e.g. tax/VAT record-keeping rules), we retain only what's legally required, for no longer than required, and delete it as soon as that period ends.

See our Privacy Policy and Cookie Policy for more on what we collect and why, or the Support page for other help.