Need help with VenueLedger? Email us and we'll get back to you. Please write from the address associated with your VenueLedger account and include your organisation name so we can find you quickly.
Email: support@stallions.tech
We aim to reply within one business day (Monday–Friday). Deletion requests are completed within 30 days of verification.
Email support| Can't sign in / forgot password | Use "Forgot password" on the sign-in screen. If the reset email doesn't arrive, ask your organisation admin to resend it from User Management, or email us. |
| Need an account | Accounts are created by invitation only. Ask an admin at your organisation to invite you by email and assign your role and venues. |
| Wrong role or venue access | Your organisation admin manages roles and venue access in User Management. We can't change permissions on your behalf. |
| Delete my account or data | See Account & Data Deletion for what's removed and how to request it. |
| Privacy & cookies | See our Privacy Policy and Cookie Policy. For data-access or correction requests, email us. |
| Bug or feature request | Email us with steps to reproduce (and a screenshot if you can). We triage reports on each business day. |